Dropbox named major player in IDC eSignature MarketScape

An illustration of a woman sitting at a laptop and looking at signed contracts
New look, same great product! HelloSign is now Dropbox Sign.

Dropbox has been recognized as a Major Player in the latest IDC MarketScape: Worldwide eSignature Software 2021 Vendor Assessment. This report provides an in-depth quantitative and qualitative eSignature technology market assessment across 15 vendors based on their capabilities and strategies.

In particular, the IDC MarketScape listed the HelloSign-Dropbox relationship as a significant strength for the eSignature product’s future. “Dropbox plans to expand functionality and services around agreement generation, negotiation, approvals, and management to automate and improve the agreement process.”[1]

As a Dropbox company, HelloSign already has a tight integration with Dropbox’s core product. In fact, HelloSign has already extended its functionality to Dropbox’s network of partners. HelloSign integrates with many apps like Gmail, Google Docs, Salesforce, and Slack to greatly increase customers’ productivity.

The IDC report also highly praised HelloSign eSignature support, referencing not only its quality but also its range. “The customers interviewed during this [research] process also gave [HelloSign] praise for service requests, communications about updates, and user forums.”[1]

And HelloSign support is only set to get stronger with the recent announcement of our expanded support services.

HelloSign eSignature support extends beyond simple issue resolution, it’s also admired by those implementing the HelloSign API. “I looked at HelloSign’s API to test it out and reached out to your sales team. It was as simple as a short conversation, and I began implementing that same day. It was absolutely amazing to have that coalition between myself, your sales rep, and your engineers,” says Brian Bristol, CTO and Co-Founder of Pigeon Loans. “I’ve implemented other APIs and it usually takes about a week. HelloSign is using such forward-looking technology, along with clear and easy to understand documentation that I was able to do it in less than 3 hours. This was a record for me.”

HelloSign is also dedicated to working the way customers work by offering advanced customization and flexibility. So if email is the preferred medium, HelloSign seamlessly fits into existing email signing workflows. With our API, HelloSign can be embedded into websites and applications so customers don’t have to leave a website or workflow to sign a document. Customers can also custom-brand what their signers see—from colors to fonts to logos—giving the entire signing experience a bespoke feel.

Find out more about HelloSign

This is just the tip of the iceberg for HelloSign eSignatures functionality. Learn more about how HelloSign eSignatures are helping businesses add faster and easier signing to their workflows.

Or if you’re already convinced that HelloSign is your signature move, why not try HelloSign free today.

About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current Page 6 © IDC Visit us at IDC.com and follow us on Twitter: @IDC and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

[1] IDC MarketScape: Worldwide eSignature Software 2021 Vendor Assessment (doc #US46742320, September 2021).

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