HelloSign is now Dropbox Sign

As part of the Dropbox vision to build one place for all your content, we’ve changed our name and made some significant improvements.

What’s happening

HelloSign is now Dropbox Sign, HelloSign API is now Dropbox Sign API, HelloWorks is now Dropbox Forms and HelloFax is now Dropbox Fax.

We’ve also made some updates to our in-product experience. When you sign in to the Dropbox Sign web app, you’ll notice a redesigned home page and onboarding experience that will highlight features for improving your workflows even more.

The Dropbox Sign free plan now includes unlimited signing and three send-for-signature requests, so you can sign documents without limits. Dropbox Sign Standard and Premium plans now include Dropbox Forms (50 transactions per month) at no extra cost, so you can collect customer information without sacrificing security. To learn more about Dropbox Forms and the differences in Forms and Sign settings and team permissions, visit this Help Centre article.

Why are you making these changes?

As part of the Dropbox family, we’re excited to show you that we’re more than just eSignatures. In fact, Dropbox Sign, Dropbox Forms and Dropbox Fax are part of a suite of Dropbox tools that can automate your work and extend your collaboration toolkit. We updated our products and names to reflect this identity and to offer you a wider range of Dropbox capabilities for serving your customers quickly and securely.

When will I see changes?

On 25 October, you’ll begin seeing updates to our products, branding and communications. Some of these changes may happen over the next few months, so please be patient as we roll out a new experience for you.

If your Dropbox Sign plan is being updated with additional capabilities at no cost to you – such as unlimited self-signing or Dropbox Forms – you’ll receive separate communications letting you know.

Where will I see these changes reflected?

You’ll see these changes being rolled out in a number of places, including:

  • Our logos and brand names
  • Our integrations and partnerships
  • Web products
  • Mobile app
  • Billing documents
  • Some emails
  • Plan names
  • API documentation
  • OAuth access
  • Signing certificates

Do I need to do anything?

You don’t need to do a thing! We’ll take care of all the changes behind the scenes.

What happens to all the documents I had in HelloSign or HelloWorks?

Rest assured that all the contents in your account are right where you left them.

Frequently asked questions

Where can I go to learn more?
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If you still have questions, we’re more than happy to answer them! Join our live event on 8th November 2022, at 10:00 a.m. PT, when the Dropbox Sign team will walk through what our rebrand means for current (and future) Sign customers. We’re hosting a launch demo of our new offering, followed by a question-and-answer period with Kelash Kumar, Vice President of our Dropbox Sign product. Kelash will discuss our vision for the future of eSignatures and answer questions submitted both in advance and during the session. Register and submit your questions today and add the Zoom link to your calendar. This session will be recorded and available after 9th November.

And remember – the following resources are always available to you:

Where can I learn more about sign-ins, permissions and updates to Dropbox Forms?
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To learn more about how to sign in to Dropbox Forms, the differences in Dropbox Forms and Dropbox Sign settings and team permissions, and updates to the Dropbox Forms free plan, visit this Help Centre article.

Is my sign-in for Dropbox Sign the same as it was for HelloSign?
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Your sign-in for Dropbox Sign is the same as for HelloSign – there are no changes to your username or password.

Will my eSignature integrations still work?
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Yes, all your integrations will still work! Instead of ‘HelloSign’, you’ll see ‘Dropbox Sign’ – and that’s the only change with your integrations.

Some of these naming changes may happen over the next few months, so please be patient as we roll out a new experience for you.

Is anything changing with the security and compliance of Dropbox Sign?
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No, these changes will not affect the robust security and compliance features of Dropbox Sign. You can read more about the Dropbox Sign policies here.

Are you implementing any pricing changes for Dropbox Sign plans?
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No, we’re not changing any prices for Dropbox Sign plans. Your existing plan will not be affected by any pricing changes. Dropbox Sign free, Standard and Premium customers will receive additional features at no extra cost.

What is self-sign?
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Self-signing is when you add your own signature to a document. Our free Dropbox Sign plan now includes unlimited self-signing so you can sign as many documents as you need to, as well as three signature requests per month so you can request signatures from others.

What are Dropbox Forms, and how do I access them?
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Dropbox Forms makes paperwork painless with mobile-friendly forms that allow you to quickly collect complex information – no coding necessary. No more chasing down missing documents, correcting errors or organising PDFs. With automated data collection, completion rates go up, saving your team valuable time and money. You can learn more about Dropbox Forms here.

To get started, simply:

  • Open Dropbox Forms (formerly HelloWorks)
  • Dropbox Sign Standard or Premium customers should enter the email address and password that they currently use with their account
  • Get started in minutes by choosing a form from our templates library

Note: If you’re a member of a team, make sure to check with your team admin before accessing Dropbox Forms.

Which languages are Dropbox Sign and Dropbox Forms offered in?
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Dropbox Sign is accessible in these languages:

  • Chinese (simplified and traditional)
  • Danish
  • Dutch
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Thai
  • Ukrainian

Learn how to change your preferred language here.

Dropbox Forms is currently accessible only in English (United States).