HelloSign Features | Qualified Electronic Signatures

Qualified Electronic Signatures from HelloSign

Meet the most secure form of eSignatures under eIDAS with Qualified Electronic Signatures (QES) from HelloSign.
A product visual of a Black woman and man on a video call verifying ID for qualified electronic signature.
Step 1

Prepare and send

As a HelloSign customer, you will prepare and send your QES requests as you normally would, with one additional step. When adding who needs to sign, you will select 'Enable Qualified eSignature'. This adds the QES requirements to the request and will require your signer to verify his or her identity with our partner IDnow.
A product visual of HelloSign preparation and sending process. The form displays a receiving party and disclosing party fields for the users to add signatures.
Step 2

Your signer reviews

Your signer will receive an email from HelloSign with QES authentication required. Upon clicking 'Review & Sign', the signer will be sent to HelloSign where they can review and complete the required fields. With the fields complete, your signer will click 'Finish with IDnow' and be taken to IDnow for verification.
A product visual of HelloSign where the signer is reviewing a document that is ready to be signed.
Step 3

ID verification

Without leaving the HelloSign signing page, a new window will open and route your signer to IDnow for ID verification. This ID verification step is a key reason why QES holds the same legal weight as signing in person. Here a trusted IDnow agent will conduct a video call with your signer to validate his or her identity.
A product visual of a white man and an asian woman on a video call verifying ID for qualified electronic signature.
Step 4

Qualified eSignature

Once the signer has been successfully verified, they will confirm their signature through SMS. Next, our Trusted Service Provider (TSP) 'Namirial' (on the EU Trusted List) will generate and apply a digital certificate to the signer's signature. As the sender, you will receive a signed copy of the agreement. Time to celebrate!
A product visual of a document that has been signed using the qualified electronic signature feature. The signature is displayed as a certification that reads signed by Justin Anderson and the date.
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Security
IDnow is a German-based company that has set the highest standard for online ID verification.
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Trust
HelloSign is recognised as one of the most trusted eSignature providers in Europe.
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Legality
In compliance with eIDAS, QES from HelloSign is just legally binding as pen-and-paper.

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'We chose HelloSign because our customers rely on a trusted authority to provide top of the market information security, a detailed tamper-proof audit and authentication trail and visibility into the eSignature process.'

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Rebecca Kacaba

CEO and Co-Founder at DealMaker
Digitise your agreements with Qualified Electronic Signatures from HelloSign
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