30-day trials give you access to features available only in our paid plans so that you can experience all the benefits of eSignature. If you decide to end your trial within 30 days, we won’t charge you.

Someone who just receives and responds to a signature request isn't considered a user. They don't need a Dropbox Sign account prior to signing, and it doesn't cost them anything to sign a document. When selecting a plan, consider the number of users who will be actively uploading, signing and sending documents for signature. Those users will require an account.

Templates are used for documents that need to be reused and sent out for signature multiple times. When preparing a document for signature, users can choose to save as a template. Creating a template saves the prepared fields to the document making future sends quick and easy. Sending out a template for signature is fast because the fields are already prepared on the document, eliminating the need to start from scratch each time.

Yes, your subscription will automatically be renewed unless you change or cancel your account, which you can do in a matter of seconds from your account settings.

eSignatures from Dropbox Sign are legally binding under the ESIGN Act of 2000, providing the same legal standing as pen and paper alternatives. A non-editable audit trail is affixed to each and every Dropbox Sign signature request, ensuring that every action is fully tracked and time-stamped. Security is hugely important for us here at Dropbox Sign, and we want users to be confident that sensitive documents carry both trust and legality.

No, nothing. Ever. They get an email notifying them of the signature request, and all they need to do is open the document and sign. There’s nothing they need to pay or special training they need to have. Signing is quick and easy. Once they’ve signed, both of you will automatically receive a copy of the document.

Didn’t find an answer to your question? We’re happy to help! Email our support team.